Privacy Policy

 Effective Date: 3/27/2026
Last Updated: 3/27/2026

North Aluminum (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, northaluminum.ca, and through our services.

This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the choices you have regarding your information.

1. Who We Are

North Aluminum provides exterior home improvement services, which may include eavestrough, soffit, fascia, siding, and related services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• fill out a contact form, quote form, or service request form 
• call, email, or otherwise contact us 
• request an estimate, consultation, or service 
• send us photos, documents, or project details 

This information may include:

• name 
• phone number 
• email address 
• home address or service address 
• details about your property or project 
• photos or files you choose to send us 

We may also automatically collect certain information when you use our website, including:

• IP address 
• browser type 
• device type 
• pages viewed 
• time spent on pages 
• date and time of visits 
• referring website or ad source 
• cookie, pixel, and similar tracking information 

3. How We Use Your Information

We may use personal information to:

• respond to inquiries and requests for quotes 
• contact you about your project, appointment, or requested services 
• provide estimates, consultations, and services 
• improve our website, services, and customer experience 
• understand how users interact with our website 
• measure the performance of our advertising 
• show ads to people who may be interested in our services 
• re-engage visitors who previously visited our website 
• meet legal, regulatory, insurance, accounting, and recordkeeping requirements 

4. Advertising, Analytics, Cookies, and Pixels

Our website may use cookies, pixels, tags, and similar technologies to collect information about website activity and help us understand how users interact with our website and advertising.

We may use third-party tools such as:

• Google Analytics to understand website traffic and visitor behavior 
• Google Ads to measure ad performance, conversion activity, and remarketing audiences 
• Meta tools such as the Meta Pixel or related advertising technologies to measure ad performance, understand audience activity, and deliver advertising to relevant users 

These tools may collect or receive information from your browser or device, including pages visited, actions taken on the website, browser information, IP address, and identifiers associated with cookies or similar technologies.

We use this information to:

• measure the effectiveness of our advertising 
• better understand which services visitors are interested in 
• improve our website and marketing 
• show relevant ads to people who have visited our site or who may be interested in our services 

You can control cookies through your browser settings. You may also be able to manage ad personalization settings through Google and Meta directly. Disabling cookies or tracking technologies may affect some website features and may reduce the relevance of ads you see.

5. Consent

Where required by applicable law, we rely on your consent to collect, use, or disclose your personal information.

By submitting a form, contacting us, requesting a quote, or otherwise providing your personal information, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy.

By continuing to use our website, you acknowledge that our website may use cookies, pixels, analytics tools, and similar technologies as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to respond to your request or provide certain services.

6. When We Share Information

We do not sell your personal information.

We may share personal information with service providers that help us operate our business or website, including providers of:

• website hosting and website management 
• form handling or email delivery 
• analytics and advertising services 
• IT support and security services 
• payment, bookkeeping, accounting, or administrative services 
• contractor or service support, where needed to help provide requested services 

We may also disclose personal information where required or permitted by law, including to respond to legal requests, protect our rights, investigate fraud, or comply with legal, insurance, accounting, or regulatory obligations.

7. Cross-Border Processing

Some of our service providers may process or store personal information outside Canada, including in the United States or other jurisdictions. When this happens, the information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulators in those places.

Where personal information is transferred to third parties for processing, we take reasonable steps to require a comparable level of protection.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, keeping business and tax records, resolving disputes, and meeting legal or regulatory obligations.

When personal information is no longer required, we will delete it, destroy it, or anonymize it, where appropriate.

9. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

These measures may include restricted access to information, password protection, secure service providers, and reasonable website and device security practices. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you and request correction of inaccurate personal information.

To make such a request, please contact us using the information below. We will respond within the time required by applicable law.

11. Marketing Communications

If you contact us about our services, we may communicate with you by phone, email, or text message about your inquiry, estimate, appointment, or project.

If we send promotional or marketing emails, we will do so in accordance with applicable law. You may unsubscribe from promotional emails at any time using the unsubscribe link in the email or by contacting us directly.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing them with personal information.

13. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements, or privacy practices. Any updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy, want to withdraw consent, or would like to request access to or correction of your personal information, please contact us:

North Aluminum Exteriors Inc.
1521 Norwood Ave Burlington, Ontario, Canada, L7T 1V9
info@northaluminum.ca
647-294-2219